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Reservation Policy

Reservation Policy

  • CHECK IN & CHECK OUT TIME -
    Check in - 13:00 hrs
    Check out - 11:00 am
  • EARLY CHECK IN CHARGE -
    * Early check in is allowed after 7:00 am subject to availability and is chargeable at Rs .750 + Gst ( Additional), check ins before 7:00 am will invite a nights tariff .
  • LATE CHECK OUT CHARGE -
    * This has to be arranged in prior subject to availability.
    *Till 3:00 pm - Rs 550 + Gst .
    *Post 6:00 pm is full day's charge .
  • EARLY CHECK IN CHARGE -
    * Early check in is allowed after 7:00 am subject to availability and is chargeable at Rs .750 + Gst ( Additional) .
  • If our Check-In/Out timing does not suit your holiday program, kindly inform us about the same. Necessary room allotments can be arranged on prior information, subject to availability, and may be chargeable by us directly.
  • Cancellation or Alteration in bookings is entertained. But prior information is required at least a week before your Check-In date. Kindly also refer our Reservation/Cancellation or Amendment Policy.
  • IDENTITY CARD -
    * Government authorized ID cards ie either of Adhar ,Driving license ,Passport are mandatory for all adult travelers.
    *PAN cards etc will not be accepted as proof of ID .
  • The Credit/Debit Card Holder should be one the travelers, if you have booked with us using any one of the later.
  • We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservation contains or is resulted from a mistake or error.
  • We may charge compulsory gala dinner supplement on Christmas / New Year’s event or other festive periods. The needs to be cleared separately.
  • THALI-
    * For guests opting for MAP plan we provide Indian Thali ( Comprising Dal,Rice ,Roti -04 ,Sabji /One Paneer dish, Dahi and Dessert of the day ,01 mineral water , up to to two more servings are free ) priced at Rs 280 per person inclusive of Gst.
    *Kids above >6 years of age are charged at same rate .
    *For this a separate mail has to be marked with remarks to vedastapovan@gmail.com
  • Breakfast timings are 7:30 – 10:30 am henceforth all requests will be chargeable.
  • CHILD POLICY -
    * The hotel is moving towards one child policy only whereby one kid below < 6 years of age is allowed to stay with parents when using existing bedding , two kids are not allowed in same room with parents whatever their age .
    * Kids older than > 6 years of age will be charged Rs.750 per day in addition to room tariff for double occupancy.
  • EXTRA MATTRESS POLICY / EXTRA ADULT POLICY -
    * The hotel can provide 01 Extra Mattress subject to availability which is chargeable at Rs .750 + gst per day .
    * Maximum occupants allowed in the room are 03 adults with mattress .
    *Three occupants/ adults are not allowed in room without mattress .
    * We don't provide baby cots /cribs .
    * We don't provide roll away beds in rooms .
    * As per EP/CP plan the third occupant will be entitled or not entitled to breakfast .

Cancellation Policy

  • Cancellations made 15 or more days before check in date will be free.
  • Cancellations made more than 7 days in advance but less than 15 days will incur a cancellation charge of 1 nights tariff.
  • No shows and cancellations made 0 to 7 days in advance will incur 100% charge of the booking.
  • In case of a full refund on cancellation, there will be a deduction of approximately 5.7% as payment processing charges.

Note : Above are the cancellation rules but we will put our best possible efforts to waive/minimize the cancellation charges.

Amendment Policy

  • Amendments will be treated as cancellation.
  • Any refund will take at least 15 days to process.